Becoming a business manager takes a lot of hard work and perseverance, as well as a host of vital skills that you need to build upon. In the business writing skills course outline, you are provided with on any business writing course, you will find that communication is one of the major skills a business manager needs. While this is important, there is a wide array of other skills that you need to master in order to have a successful career, as outlined below.
Strong communication skills
Having business writing skills is essential for any business manager, as you will have to communicate with your colleagues on a daily basis. You will need to have strong written and verbal communication skills, as well as the ability to listen carefully and really hear what your colleagues are saying.
Being able to get your message across clearly and succinctly is the trademark of an effective business manager. You will find that both your co-workers and the company’s clients respond positively to you as a manager if you have strong communication skills. To maintain trust and respect from your co-workers, you will also need to ensure that the lines of communication remain open between them and yourself by listening to their complaints, queries and compliments.
One of the most important skills of a successful business owner is organisational skills which includes being able to manage your time effectively and efficiently. You need to be able to assign tasks to team members based on their talents and skills, create business and project plans and provide results to clients on time and in budget.
Organisational skills help you to think on your feet and be prepared for any eventuality. You will need to be able to determine the business’s priorities, communicate these to your team and offer a guideline on how this is to be done. Being able to plan ahead is a quality that will not only help you to get ahead in your career but will also help your company meet issues head-on by using your well-thought-out plans.
Business managers need to be able to motivate their staff to complete tasks, stay focused and to produce their best work. This cannot be done without some form of charisma and presence, both of which can easily be learnt from taking management and presentation courses.
You need to get to know your team in order to provide them with motivation to suit their needs, which means that you have to earn their respect and trust. In addition to motivating teams to work better, you will also need to build camaraderie among your co-workers and encourage them to collaborate together on projects so that deadlines are met timeously and on-budget. Motivation also involves staying calm during stressful times.
Decision making skills
Being able to evaluate and make a decision is one of the most important skills that a business manager can have. You might be in charge of a large group of people who bring you issues on a daily basis that require quick action, and spending too long on making a decision could be detrimental to your business.
Many times in business, decisions need to be made quickly, but making the right decision is difficult for many people. As a business manager, you will be looked to by both your senior colleagues and those who work under you to make decisions based on the data provided. You will need to be able to think critically and analytically in order to make the best decisions for your company.
The ability to use technology effectively
The world is a technologically-focused place, which means that as a business manager you need to be able to use a computer and the internet effectively in order to perform important tasks.
Not being able to use a computer correctly or effectively can be highly detrimental to your position, as you might slow down the workflow of the office. As a manager, you will be communicating with people on a daily basis, from senior staff to junior employees, which means that you have to be able to type, send and receive emails correctly as well as have the ability to use social media platforms, virtual meeting software and project management programs. You can ask the IT department to teach you the basics or opt to go on an IT course for business managers.
As a business manager, there are many skills you need to have to be successful, from strong communication abilities to motivational skills. You also need to have good interpersonal skills and have a level-head in stressful situations, all of which can help your team members reach their goals successfully and without a hitch. Being a manager is more than a title, it is a way to motivate, encourage and build up your colleagues.